RETURNS

All our readers have a 3-month warranty on manufacturing faults. If you are unhappy with your readers due to a manufacturing fault please email us at returns@thereadersa.co.za indicating your order/invoice number, provide all detail and photos as to why you are unhappy with your readers as well as your contact details and somebody from our customer service department will get in touch. Please note wear & tear or breakages is not covered by the warranty.

If you find the strength ordered is not working for you please email us at returns@thereadersa.co.za within 7 days of receiving your readers indicating your order/invoice number, provide your contact details and somebody from our customer service department will get in touch to arrange an exchange. Please note that you will be responsible for the cost of shipping of returned readers that do not have any manufacturing fault.

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